Shipping Policy
Shipping Policy
Last updated: March 28, 2026
Thank you for shopping at Zanerion. We're committed to delivering your order quickly and safely.
📦 Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). Orders placed after 2:00 PM GMT will be processed the next business day. You'll receive a confirmation email once your order ships.
🚚 Shipping Rates & Delivery
| Shipping Method | Destination | Delivery Time | Cost |
|---|---|---|---|
| Standard | United Kingdom | 3–5 business days | £3.99 |
| Express | United Kingdom | 1–2 business days | £6.99 |
| International Standard | Worldwide | 7–14 business days | Calculated at checkout |
| International Express | Worldwide | 5–7 business days | Calculated at checkout |
✨ Tracking Information
Once shipped, you'll receive a tracking number via email. Allow up to 24 hours for tracking updates. Questions? Contact us at qmwq6593@outlook.com.
Once shipped, you'll receive a tracking number via email. Allow up to 24 hours for tracking updates. Questions? Contact us at qmwq6593@outlook.com.
🌍 International Orders
⚠️ Customs & Duties
International orders may be subject to import duties, taxes, and customs fees. These charges are the customer's responsibility and are not included in the product price or shipping cost. Customs policies vary by country.
International orders may be subject to import duties, taxes, and customs fees. These charges are the customer's responsibility and are not included in the product price or shipping cost. Customs policies vary by country.
📍 Address Accuracy
Please double-check your shipping address at checkout. We're not responsible for orders delivered to incorrect addresses. If you made a mistake, contact us immediately at qmwq6593@outlook.com.
📫 Lost or Stolen Packages
- Lost Packages: If marked "Delivered" but not received, contact the carrier directly.
- Stolen Packages: We're not liable for packages stolen after delivery confirmation.
- Delayed Packages: We don't refund for carrier or customs delays.
Need Help With Your Order?
Our customer service team is here to assist you.
Email: qmwq6593@outlook.com | Phone: 020 8633 1818
Monday–Friday, 9:00 AM – 5:00 PM (GMT)