Welcome to Zanerion ("we," "us," "our"). By accessing or using the website zanerion.shop (the "Site"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our services.

1. Acceptance of Terms

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site. We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Changes are effective immediately upon posting. Your continued use of the Site following any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Eligibility

By using this Site, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction;
• You have the legal capacity to enter into a binding agreement;
• All information you provide is accurate, current, and complete;
• You will maintain the accuracy of such information;
• Your use of the Site does not violate any applicable laws or regulations.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to cases of suspected fraud, misuse, or violation of these Terms.

3. Account Registration

To access certain features of the Site, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration;
• Maintain the security of your password and accept all risks of unauthorized access;
• Notify us immediately of any unauthorized use of your account;
• Be fully responsible for all activities that occur under your account.

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms.

4. Products and Pricing

Product Descriptions: We strive to display accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Colors may vary due to monitor settings. If a product offered by us is not as described, your sole remedy is to return it in unused condition in accordance with our Returns Policy.

Pricing: All prices are listed in GBP (£) and include applicable VAT unless otherwise stated. We reserve the right to change prices at any time without notice. Price changes will not affect orders already placed.

Availability: Product availability is not guaranteed. If an item becomes unavailable after you place an order, we will notify you and issue a full refund. We reserve the right to limit quantities of any product and to discontinue any product at any time.

5. Orders and Payment

Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability or discontinuation;
• Errors in pricing or product descriptions;
• Suspected fraudulent or unauthorized activity;
• Violation of these Terms;
• Shipping restrictions or limitations.

Payment: By placing an order, you authorize us to charge the provided payment method. You represent that you are authorized to use the payment method. We accept major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other options displayed at checkout. All transactions are processed securely.

Billing Information: You agree to provide current, complete, and accurate billing information. We reserve the right to cancel orders if billing information cannot be verified or if we suspect fraud.

Order Confirmation: You will receive an order confirmation email after placing your order. This email does not constitute acceptance of your order; it is a confirmation that we have received it. Order acceptance occurs when we ship the product.

6. Shipping and Delivery

Shipping timelines are estimates and not guaranteed. Title and risk of loss pass to you upon shipment. We are not liable for delays caused by carriers, customs, or other third parties. For complete details, please review our Shipping Policy.

7. Returns and Refunds

Returns are governed by our Returns & Exchanges Policy. All return requests must comply with that policy. We reserve the right to refuse returns that do not meet our eligibility criteria.

8. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, icons, software, code, design elements, product names, trademarks, and trade dress, is the property of Zanerion or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Reproduce, distribute, modify, display, or create derivative works from any content without our express written permission;
• Use our trademarks or trade dress in connection with any product or service without our prior written consent;
• Use any data mining, robots, or similar data gathering methods.

9. Prohibited Uses

You agree not to use the Site for any unlawful purpose or in any way that could:

• Violate any applicable laws or regulations;
• Infringe upon the rights of others, including intellectual property rights;
• Transmit viruses, malware, or any harmful code;
• Interfere with the security or functionality of the Site;
• Engage in fraudulent or deceptive activities;
• Harass, abuse, or harm others;
• Impersonate any person or entity;
• Collect or track personal information of others without consent.

We reserve the right to terminate your access for any prohibited use.

10. User Content

If you submit reviews, comments, or other content to our Site, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, and display such content worldwide. You represent that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights.

11. Third-Party Links

Our Site may contain links to third-party websites or services. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party sites. Your interactions with third-party sites are solely between you and the third party.

12. Disclaimer of Warranties

13. Limitation of Liability

To the fullest extent permitted by law, Zanerion and its owners, employees, directors, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Your use or inability to use the Site;
• Any products purchased through the Site;
• Any conduct or content of third parties on the Site;
• Unauthorized access to or alteration of your transmissions or data.

Our total liability for any claim arising out of or relating to these Terms or your use of the Site shall not exceed the amount you paid for the product(s) giving rise to the claim, or £100 if no purchase was made. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Zanerion and its owners, employees, directors, affiliates, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• Your use of the Site;
• Your violation of these Terms;
• Your violation of any rights of another party;
• Any content you submit to the Site.

15. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Site will cease immediately. Provisions that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any legal action arising out of these Terms shall be brought exclusively in the courts of the United Kingdom. You agree to submit to the personal jurisdiction of such courts.

17. Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the Site shall first be addressed through good faith negotiations. If the dispute cannot be resolved within 30 days, either party may pursue legal remedies as provided by applicable law. For consumer disputes, you may also have the right to use alternative dispute resolution services such as the European Commission's Online Dispute Resolution platform.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Exchanges Policy, constitute the entire agreement between you and Zanerion regarding your use of the Site and supersede all prior agreements and understandings.

20. Contact Information

For questions about these Terms of Service, please contact us:

Email: qmwq6593@outlook.com
Phone: 020 8633 1818
Address: 6 Blengate Close, Westbere, Canterbury, CT2 0FE, United Kingdom